AskA - XMUM

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1. Due to unknown reasons, I am unable to access my office workstation. Could you please help me to turn on this workstation at A1-414 2020-11-18 Show/Hide
The office power tripped,solved at 18/11/2020.
2. May I know that book is allow to borrow or not during this MCO? 2020-11-16 Show/Hide
Dear student. During MCO library is closed and staff is prohibited to enter the campus until further notice. For now book borrowing is not available. Sorry for the inconvenience may caused.
3. I accidentally deleted the announcement icon on Moodle.. How do I add it back? 2020-10-17 Show/Hide
Dear Jeyasushma, You may restore back by clicking the administration gear button > Recycle bin > select the activity you wish to restore. Thanks. Regards, IT Support
4. I’m an International student and I’d like to find out if we will be having physical classes or online lessons 2020-09-29 Show/Hide
Hi student, Good day. Please contact your programme secretary or email to Academic Affairs xmumac@xmu.edu.my for details. Thank you. Regards, ISAD
5. Hi, I would like to request a monitor screen (I have the laptop), is there any procedure to acquire this? thank you so much. 2020-08-24 Show/Hide
Dear Chew Kindly inform you that we do not provide extra monitor screen. Sorry for the inconvenience caused.
6. The light in the stairs of B35 is broken. 2020-08-19 Show/Hide
Hi Wujing Please be informed that all the repairing matter ( piping, an electrical item related ) shall under Operation and maintenance ( OM), hence pls raise https://app.xmu.edu.my/Maintenance for said issue. TQ
7. Basin stuck 2020-08-18 Show/Hide
Hi , please raise https://app.xmu.edu.my/Maintenance under operation and maintenance department instead
8. Two lights in living room and one in inner kitchen not working properly. 2020-08-12 Show/Hide
Dear Dr. Tan Kindly inform that this shall be under Operation and maintenance ( OM ), you are advised to raise new ask under OM, they will arrange. TQ
9. The aircon in the room is not working well. No cold air coming from the aircon. I am happy if someone could come to my room to fix the aircon. Thanks. 2020-08-11 Show/Hide
Dear Dr. Tan Kindly inform that this shall be under Operation and maintenance ( OM ), you are advised to raise new ask under OM, they will arrange.
10. To install Sanitiser Auto Dispensers in each FIS Labs as mentioned 2020-08-05 Show/Hide
Dear Wai Fong, the sanitiser preparation is under Housekeeping - which means under Operation and maintenance ( OM ), you need to raise new ask under OM, they will arrange.