AskA - XMUM

Frequently Asked Questions

Department

Category

By keyword

1. Seeking assitance to get Turnitin account 2025-04-30 Show/Hide
done
2. I tried to use the VPN to login in via the XMU database. But I realized im unable to load the JCR (Journal Citation Report) page, please check. 2025-01-24 Show/Hide
Solved.
3. Book 2025-01-06 Show/Hide
Hi, could you please provide more details about this? We're having trouble understanding what you mean by "book." Could you clarify the issue further so we can assist you in resolving it?
4. I have not been able to add assignment on my Turnitin account since last week. I tried deleting the class and recreating it and still I am not able to 2025-01-05 Show/Hide
case closed
5. why i cant access to any website to watch movie?? 2024-12-06 Show/Hide
Campus network access is only limited for academic and research purposes only. Please refer to IT Services Policies: https://linc.xmu.edu.my/it-service-policy/ Thank you.
6. As a student of XMUM, could you please advise if I am eligible to access the 厦门大学博硕士论文数据库, available under the Digital Library Projects, via WebVPN? 2024-11-27 Show/Hide
Yes, you are eligible to access the 厦门大学博硕士论文数据库 via WebVPN as it is part of our library resources. To access it, you may simply click to the https://webvpn.xmu.edu.cn first, and then you will be able to browse the database. If you encounter any issues, feel free to reach out to the library support team for assistance.
7. Change room to the single LY9 2024-11-26 Show/Hide
Dear Student, Greetings. Kindly contact Accomodation Office <studentaccommodation@xmu.edu.my> for student accomodation related matters.
8. I tried to use the VPN to login in via the XMU database. But I realized im unable to load the JCR (Journal Citation Report) page, please check 2024-11-22 Show/Hide
Dear User, We regret to inform you that we are currently unable to access JCR due to its incompatibility with WebVPN. This limitation has affected our ability to provide access at the moment. We are actively exploring alternative solutions and will update you as soon as we have a resolution. We apologize for the inconvenience and appreciate your patience.
9. hi,can I have a new link for spaca booking system? The previous link was unavailable and I can't book the space 2024-11-20 Show/Hide
Dear Student, Please click on this link: https://eservices.xmu.edu.my/ to access the new space booking system. Thank you.
10. Can you create Turnitin account for me 2024-11-01 Show/Hide
Dear Lecturer, To request a Turnitin account, please email Librarian@xmu.edu.my. Kindly include your full name (first and last name) and staff ID for account setup. Thank you.