Visit http://ac.xmu.edu.my . Login using campus id and password

To reset your Campus ID password, visit http://id.xmu.edu.my.

Opening Hours

Mon. to Fri. 9:00–22:00

Sat. to Sun. 9:00–16:30

老师上课说无法投影，观察投影机正常，但是画面无法出现。开讲台，发现信号转换器没有供电，导致信号无法输送到投影机。

询问ivan后得知，该盒子由网线供电，于是用手摇动网线，并整理了一下讲台内部的线，再开机后，发现盒子获得供电，教室已经可以正常使用。

To reset your Campus ID password, visit http://id.xmu.edu.my. For detailed instructions, visit XMUM Library & IT Services URL http://linc.xmu.edu.my/ | Information | Campus ID

1. Check if you can login to any other application which is using Campus ID and password, apart from Moodle url (L.xmu.edu.my).

2. If so, retry login using Campus ID and password.

3. Otherwise, reset your Campus ID and password.

4. To reset your Campus ID password, visit http://id.xmu.edu.my.

Check the graphic display option and setting.

Press Window + P key

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Seek Librarian assistance in 101 Library to reset for email password.

User can perform simple checking as below: 

a. If you are using HDMI connection, ensure the HDMI cable is connected to the laptop. [Do not connect audio cable] 

b. If you are using VGA connection, ensure the VGA cable with audio cable are connected. 

c. Ensure the audio setting in the laptop are turn on and playback devices are set to speakers/classroom speakers. 

Contact IT Department if problem persisted

please come to library 101 to get assistant

1. Check if you have enter with the incorrect Campus ID or password, and have exceeded the number of allowable incorrect attempts.

2. If so, reset your Campus ID in id.xmu.edu.my link.

3. Retry login using the new Campus ID password.

4. If problem persisted, visit IT department for further assistance