Seek Librarian assistance in 101 Library to reset for email password.

User can perform simple checking as below: 

a. If you are using HDMI connection, ensure the HDMI cable is connected to the laptop. [Do not connect audio cable] 

b. If you are using VGA connection, ensure the VGA cable with audio cable are connected. 

c. Ensure the audio setting in the laptop are turn on and playback devices are set to speakers/classroom speakers. 

Contact IT Department if problem persisted

please come to library 101 to get assistant

1. Check if you have enter with the incorrect Campus ID or password, and have exceeded the number of allowable incorrect attempts.

2. If so, reset your Campus ID in id.xmu.edu.my link.

3. Retry login using the new Campus ID password.

4. If problem persisted, visit IT department for further assistance