| 
                    11. We would like to request 5 LAN cables (2 meters each) for use in the laboratory. Thank you.
                     2025-09-10
                    Show/Hide
                 | 
            
                
                    
                        
                            Done provide the cable. Will close the ticket  
 
 Thank You 
                         
                     | 
                
            
                | 
                    12. Hope to access Wharton Research Data Services (WRDS), since the website registration need to use xmu.edu.cn mail address . Thanks a lot for help.
                     2025-08-01
                    Show/Hide
                 | 
            
                
                    
                        
                            You may come to A3 library at circulation counter and ask for asisst from the staff.  
                         
                     | 
                
            
                | 
                    13. Format PC
                     2025-07-16
                    Show/Hide
                 | 
            
                
                    | 
                        
                     | 
                
            
                | 
                    14. Pls help to assist the projector and HDMI issue in the A4-G01. The projector  showing snow screen.
                     2025-07-15
                    Show/Hide
                 | 
            
                
                    | 
                        
                     | 
                
            
                | 
                    15. Request an IP Deskphone for new staff
                     2025-07-15
                    Show/Hide
                 | 
            
                
                    | 
                        
                     | 
                
            
                | 
                    16. Borrow 1 laptop on 16 & 17 July 2025 (Wednesday & Thursday).
                     2025-07-14
                    Show/Hide
                 | 
            
                
                    
                        
                            Done Give to the user, 
 
 Thank You 
                         
                     | 
                
            
                | 
                    17. Microsoft expired, Microsoft cant use. 
60 12-621 2772  Catherine , LG Office IAEC
                     2025-07-10
                    Show/Hide
                 | 
            
                
                    
                        
                            Done Fix. Ticket will be close 
 
 Thank You 
                         
                     | 
                
            
                | 
                    18. - Change hard disk
- Reformat my remote
                     2025-07-08
                    Show/Hide
                 | 
            
                
                    
                        
                            Done Change HD, do the clonning. Currently PC working normally. and user inform that the outlook got issue. Done fix the outlook. 
 
 Close the ticket 
                         
                     | 
                
            
                | 
                    19. HR (Guat Leng) laptop slow remote access the desktop PC.
                     2025-07-07
                    Show/Hide
                 | 
            
                
                    
                        
                            On 8/7/2025 Done do the HD replacement with the new SSD. Now the computer is function normally 
 
 Please refer to the : 20250787  
                         
                     | 
                
            
                | 
                    20. Where are the tuition payment certificates and requirements
                     2025-06-25
                    Show/Hide
                 | 
            
                
                    
                        
                            
 Dear Rong Yihan, Greetings. 
 
 Thank you for your inquiry. Kindly visit A3-711, Finance Office for more clarification. 
 
 Thank You and Best Regards, Academic Affairs Office 
                         
                     |