AskA - XMUM

Frequently Asked Questions

Department

Category

By keyword

31. Hope to access Wharton Research Data Services (WRDS), since the website registration need to use xmu.edu.cn mail address . Thanks a lot for help. 2025-08-01 Show/Hide
You may come to A3 library at circulation counter and ask for asisst from the staff.
32. Format PC 2025-07-16 Show/Hide
Done Format the PC. Now PC function normally Thank You. Image_20250716110825_3.jpg
33. Pls help to assist the projector and HDMI issue in the A4-G01. The projector showing snow screen. 2025-07-15 Show/Hide
Done replace the cable, do some testing. Now the projector can display. Thank You. Image_2025-07-15_174541_198.jpg
34. Request an IP Deskphone for new staff 2025-07-15 Show/Hide
Done install IP Phone, The number is 5097. Thank You Image_2025-07-17_144409_436.jpg
35. Borrow 1 laptop on 16 & 17 July 2025 (Wednesday & Thursday). 2025-07-14 Show/Hide
Done Give to the user, Thank You
36. Microsoft expired, Microsoft cant use. 60 12-621 2772 Catherine , LG Office IAEC 2025-07-10 Show/Hide
Done Fix. Ticket will be close Thank You
37. - Change hard disk - Reformat my remote 2025-07-08 Show/Hide
Done Change HD, do the clonning. Currently PC working normally. and user inform that the outlook got issue. Done fix the outlook. Close the ticket
38. HR (Guat Leng) laptop slow remote access the desktop PC. 2025-07-07 Show/Hide
On 8/7/2025 Done do the HD replacement with the new SSD. Now the computer is function normally Please refer to the : 20250787
39. Where are the tuition payment certificates and requirements 2025-06-25 Show/Hide
Dear Rong Yihan, Greetings. Thank you for your inquiry. Kindly visit A3-711, Finance Office for more clarification. Thank You and Best Regards, *Academic Affairs Office*
40. Request to setup PC and connect to printer. Please bring along VGA / HDMI cable because the current cable obtained is mismatch. 2025-06-23 Show/Hide
WhatsApp Image 2025-06-23 at 15.59.57 (1).jpeg WhatsApp Image 2025-06-23 at 15.59.57.jpeg Done Setup PC, Successful add printer and do the testing. Thank You