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41. how to application ptptn
2020-07-13
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Dear Tee Hui Chee, PTPTN online application will open again on 1 September 2020 and close on 30 September 2020. For details information on how to apply the PTPTN loan, please email to roshisham@xmu.edu.my or ptptn@xmu.edu.my
Thank you
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42. Please help us
2020-06-19
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Dear student,
Please call maintenance hotline immediately 017-3135947.
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43. Hi, Our Ac room is pouring water if we turn on, pls help us.
2020-06-19
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Dear student,
Please call maintenance hotline 017-3135947.
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44. Hello , excuse me I lost my student is and Ikad I don’t know what to do ?
2020-05-08
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Dear Mohamed Ahmed Ayman Ahmed Essay, Salam and good day. You mentioned you lost 2 items, 1. XMUM Student ID 2. iKAD It's correct? If yes, my advised as follows: 1. XMUM Student ID. Made a payment (RM30) at Finance Department via online banking, then submit the proof of payment and softcopy of passport photo via email to maizani.bahari@xmu.edu.my (Helpdesk Unit Office 107). Make sure stated your details i.e. Full Name, Student ID, Programme, Contact No. Ms. Maizani will assist you laise with IT Department to issuing the replacement of your Student ID.
2. iKAD Your Visa/Student Pass expiry on 8 October 2022. Means your iKad expiry on 8 October 2020. My advised is you may using your Passport for the time being until we renew your iKad on September/October 2020. During MCO, of course you will remain stayed in campus. Please take care once you bring along your passport anywhere you go/do.
Let say you still would like to apply for the iKad replacement, yes you can. Once MCO is lifted, you may go to nearest police station (i.e. IPD Sepang) lodge the police report. Then go to Office 107 or contact ISAD staff, we will guide you for the next steps (i.e. Payment, Form dll)
Thank you.
Regards, Rafizal +6018-264 8972 rafizal.razali@xmu.edu.my
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45. Unable to log in to apply for degree courses as progressing student
2020-03-18
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This is academic related query, kindly check with the correct department XMUM Office of Academic Affairs for this enquiry.
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46. I would like to activate my Moodle Online Learning due to recent COVID-19 outbreak. Thanks.
2020-03-17
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47. May I know how I can use turnitin account?
2020-03-16
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Visit Linc website - http://linc.xmu.edu.my/node/391 and check with your friend on how to setup new account in Turnitin. Do remember your username and password once created. As this is a third party software, we will not be able to assist in password reset or retrieve your password, if you have forgotten your password.
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48. Lecturer Kua My Media could not connect to My Media Mediasite Recorder service.
2020-03-03
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Advised lecturer to 1. Exit the MDR tool after you finished with your recording sessions for the day, & 2. Check PC services MDR services is auto started when you going to start your new recording session.
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49. I am unable to receive emails from HR / AA anymore.
2020-03-03
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Do email relevant team groups email administrator for help (HR) HR@xmu.edu.my and (AA) xmumac@xmu.edu.my (Faculty) Zhong Lingyun <zhonglingyun@xmu.edu.my>; Wang Yiran <ywang@xmu.edu.my>
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50. Why do I am seeing this error ("Your playback ticket is not valid for this session") in Moodle?
2020-02-17
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Chrome 80 introduced a change that may prevent playback of My Media content embedded in other webpages, such as in Moodle. Follow below steps to change a Chrome setting, refresh the webpage and the content should play back normally.
Steps 1. In Chrome's address bar, go to chrome://flags 2. In the "Search flags" search box, type samesite 3. Set "SameSite by default cookies" to Disabled 4. Set "Cookies without SameSite must be secure" to Disabled 5. Relaunch Chrome.
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