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71. Two lights in living room and one in inner kitchen not working properly.
2020-08-12
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Dear Dr. Tan Kindly inform that this shall be under Operation and maintenance ( OM ), you are advised to raise new ask under OM, they will arrange. TQ
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72. The aircon in the room is not working well. No cold air coming from the aircon. I am happy if someone could come to my room to fix the aircon. Thanks.
2020-08-11
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Dear Dr. Tan
Kindly inform that this shall be under Operation and maintenance ( OM ), you are advised to raise new ask under OM, they will arrange.
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73. To install Sanitiser Auto Dispensers in each FIS Labs as mentioned
2020-08-05
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Dear Wai Fong, the sanitiser preparation is under Housekeeping - which means under Operation and maintenance ( OM ), you need to raise new ask under OM, they will arrange.
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74. Hi! Sorry, i’d like to change room... currently living in LY5-C206 and want to move to LYC203, may i know where do i have to submit the form? Thankyou
2020-07-28
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Dear Jerome Rayhan,
Salam and good day.
Question i’d like to change room... currently living in LY5-C206 and want to move to LYC203, may i know where do i have to submit the form? Thankyou
ISAD You mentioned would like request to change the hostel room. Please re-request and choose Accommodation Office via AskA orelse you can walk-in to Office 107.
Your consideration and co-operation are greatly appreciated.
Thank you.
Regards, ISAD, XMUM
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75. The door is stuck.
2020-07-21
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Pls, raise the Aska for Operation and Maintenance instead. , the OM team will inspect and do the necessary.
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76. how to application ptptn
2020-07-13
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Dear Tee Hui Chee, PTPTN online application will open again on 1 September 2020 and close on 30 September 2020. For details information on how to apply the PTPTN loan, please email to roshisham@xmu.edu.my or ptptn@xmu.edu.my
Thank you
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77. Please help us
2020-06-19
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Dear student,
Please call maintenance hotline immediately 017-3135947.
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78. Hi, Our Ac room is pouring water if we turn on, pls help us.
2020-06-19
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Dear student,
Please call maintenance hotline 017-3135947.
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79. Hello , excuse me I lost my student is and Ikad I don’t know what to do ?
2020-05-08
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Dear Mohamed Ahmed Ayman Ahmed Essay, Salam and good day. You mentioned you lost 2 items, 1. XMUM Student ID 2. iKAD It's correct? If yes, my advised as follows: 1. XMUM Student ID. Made a payment (RM30) at Finance Department via online banking, then submit the proof of payment and softcopy of passport photo via email to maizani.bahari@xmu.edu.my (Helpdesk Unit Office 107). Make sure stated your details i.e. Full Name, Student ID, Programme, Contact No. Ms. Maizani will assist you laise with IT Department to issuing the replacement of your Student ID.
2. iKAD Your Visa/Student Pass expiry on 8 October 2022. Means your iKad expiry on 8 October 2020. My advised is you may using your Passport for the time being until we renew your iKad on September/October 2020. During MCO, of course you will remain stayed in campus. Please take care once you bring along your passport anywhere you go/do.
Let say you still would like to apply for the iKad replacement, yes you can. Once MCO is lifted, you may go to nearest police station (i.e. IPD Sepang) lodge the police report. Then go to Office 107 or contact ISAD staff, we will guide you for the next steps (i.e. Payment, Form dll)
Thank you.
Regards, Rafizal +6018-264 8972 rafizal.razali@xmu.edu.my
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80. Unable to log in to apply for degree courses as progressing student
2020-03-18
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This is academic related query, kindly check with the correct department XMUM Office of Academic Affairs for this enquiry.
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