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21. Lecturer Kua My Media could not connect to My Media Mediasite Recorder service.
2020-03-03
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Advised lecturer to 1. Exit the MDR tool after you finished with your recording sessions for the day, & 2. Check PC services MDR services is auto started when you going to start your new recording session.
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22. I am unable to receive emails from HR / AA anymore.
2020-03-03
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Do email relevant team groups email administrator for help (HR) HR@xmu.edu.my and (AA) xmumac@xmu.edu.my (Faculty) Zhong Lingyun <zhonglingyun@xmu.edu.my>; Wang Yiran <ywang@xmu.edu.my>
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23. Why do I am seeing this error ("Your playback ticket is not valid for this session") in Moodle?
2020-02-17
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Chrome 80 introduced a change that may prevent playback of My Media content embedded in other webpages, such as in Moodle. Follow below steps to change a Chrome setting, refresh the webpage and the content should play back normally.
Steps 1. In Chrome's address bar, go to chrome://flags 2. In the "Search flags" search box, type samesite 3. Set "SameSite by default cookies" to Disabled 4. Set "Cookies without SameSite must be secure" to Disabled 5. Relaunch Chrome.
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24. Where can we search the theses done by our seniors
2020-02-03
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Please refer to Finance programme secretary in room 217.
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25. My room electricity.......too high, compare with my friends LY4 D1101. Pls check asap !
2019-12-09
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26. Can the opening hours extend to the night in the weekend?
2019-11-24
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By now we will still remain the long opening hours and our library open everyday as below:
Monday to Friday – 9am to 10pm Saturday, Sunday and Public Holiday – 9am to 5pm
Even more, we still providing 24 hours study rooms for students as below:
Location / Room no. | Type/ Time | B1-103 | For Quiet Study/ 24 hours | B1-104 | For Quiet Study/ from 7am to 11pm (exam week 24 hours) | Outside B1 Library | Study Area Provided |
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27. How to sign up for Turnitin? do you have any user guide? Thank you.
2019-11-07
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Approach Office of Academic Affairs (B1 217) for the Turnitin access.
Visit https://linc.xmu.edu.my/ | Information | Turnitin for more details.
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28. I couldn't log into OPAC System for requesting books but I still could log into Moodle with same pas
2019-10-29
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Dear Student,
If you would like to request the books/ transfer the books from A3 Library, please use this link below to login for requesting the books from A3 Library (Not OPAC System).
https://app.xmu.edu.my/BookTransfer/Account/Login?ReturnUrl=%2fBookTransfer
It will have a pop up screen come out and ask you to key in your student ID and Password. If you still cannot login, please refer back to library staff at the library counter. TQ
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29. Clog water pipe.
2019-10-15
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30. Unable to login to Moodle?
2019-09-26
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Users may experienced problem in login to Moodle due to the following reasons: 1. You may have forgotten the Campus ID password. Reset your Campus ID password. Refer linc.xmu.edu.my| Technology | Campus ID & Ecard for details. or, 2. You may have entered incorrect Campus ID password more than 6 times. Visit IT Department and bring along Campus ECard
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