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31. toilet ceiling is dripping water
2019-09-22
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32. How to request refund for my damaged printed papers?
2019-09-19
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You may follow the instructions pasted on the printing room. Please allow 5-7 days for the admin to process the request.
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33. Can visitors enter the library?
2019-09-19
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Yes, but the visitor must wear the visitor tag all the time and not allowed to borrow any library materials.
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34. How to use printing service in library?
2019-09-19
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a. Perform below steps for top-up e-wallet via ePayment before using printing service in library.
1 : Login to Campus ECard Top Up system
2 : Select ‘Campus Facilities’
3 : Click on ‘Printer’
4 : Key in Payment Amount and 6 digits Payment Password
5 : Click ‘Confirm’ button
b. Follow below steps to print from library computer to printer.
1 : After you click “print” please wait until a window pop-up for you to sign-in. Use you campus ID and password.
2 : Go to printer and touch your Campus ID card to print.
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35. What are the opening hours of the library?
2019-09-19
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Monday - Friday 9:00 am - 10:00 pm
Saturday - Sunday 9:00 am - 5:00 pm
Public Holiday 9:00 am - 5:00 pm (Subjected to changes - notify via online/email notification)
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36. Unable to log in XMUM Library Koha System with my Campus ID?
2019-09-19
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Users may experienced problem in login to Library Koha System due to the following reason:
a. Student may key in the wrong password for Koha system. The initial account and password of the KOHA system are both Campus ID (student number)
b. The KOHA system have not used the Campus unified identity authentication. If you have forgotten your password, please bring your campus card to B1 library service desk for password reset assistance.
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37. Academic team manager Boon requested more capacity to store historical email.
2019-09-11
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Created additional email acstore1@xmu.edu.my for historical ac email and allow sharing among ac staffs.
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38. How much does the Internet or Wifi access cost in Campus?
2019-08-11
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Internet access is provided by the University, currently it is free of charge.
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39. How should i get access to papers of CNKI e-resource?http://www.cnki.net/
2019-08-05
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40. How to reset my Campus ID password?
2019-07-25
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Visit URL id.xmu.edu.my to reset your campus ID password.
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