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31. Complain about the interference of wifi signal
2019-10-29
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Dear Yong,
Question solved. The question will be closed
Thank you.
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32. I couldn't log into OPAC System for requesting books but I still could log into Moodle with same pas
2019-10-29
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Dear Student,
If you would like to request the books/ transfer the books from A3 Library, please use this link below to login for requesting the books from A3 Library (Not OPAC System).
https://app.xmu.edu.my/BookTransfer/Account/Login?ReturnUrl=%2fBookTransfer
It will have a pop up screen come out and ask you to key in your student ID and Password. If you still cannot login, please refer back to library staff at the library counter. TQ
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33. Clog water pipe.
2019-10-15
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34. Unable to login to Moodle?
2019-09-26
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Users may experienced problem in login to Moodle due to the following reasons: 1. You may have forgotten the Campus ID password. Reset your Campus ID password. Refer linc.xmu.edu.my| Technology | Campus ID & Ecard for details. or, 2. You may have entered incorrect Campus ID password more than 6 times. Visit IT Department and bring along Campus ECard
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35. toilet ceiling is dripping water
2019-09-22
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36. How to request refund for my damaged printed papers?
2019-09-19
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You may follow the instructions pasted on the printing room. Please allow 5-7 days for the admin to process the request.
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37. Can visitors enter the library?
2019-09-19
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Yes, but the visitor must wear the visitor tag all the time and not allowed to borrow any library materials.
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38. How to use printing service in library?
2019-09-19
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a. Perform below steps for top-up e-wallet via ePayment before using printing service in library.
1 : Login to Campus ECard Top Up system
2 : Select ‘Campus Facilities’
3 : Click on ‘Printer’
4 : Key in Payment Amount and 6 digits Payment Password
5 : Click ‘Confirm’ button
b. Follow below steps to print from library computer to printer.
1 : After you click “print” please wait until a window pop-up for you to sign-in. Use you campus ID and password.
2 : Go to printer and touch your Campus ID card to print.
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39. What are the opening hours of the library?
2019-09-19
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Monday - Friday 9:00 am - 10:00 pm
Saturday - Sunday 9:00 am - 5:00 pm
Public Holiday 9:00 am - 5:00 pm (Subjected to changes - notify via online/email notification)
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40. Unable to log in XMUM Library Koha System with my Campus ID?
2019-09-19
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Users may experienced problem in login to Library Koha System due to the following reason:
a. Student may key in the wrong password for Koha system. The initial account and password of the KOHA system are both Campus ID (student number)
b. The KOHA system have not used the Campus unified identity authentication. If you have forgotten your password, please bring your campus card to B1 library service desk for password reset assistance.
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