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1. QA Yvonne Hoh is unable to login to edit office document page in linc.xmu.edu.my
2021-09-17
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Advised user to login via office pc via sslvpn and login to linc.xmu.edu.my user account.
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2. The airconditioner in B215 had not been working well since last Thursday. Other offices such as B217 and B218 were affected as well.
2021-07-12
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HI Ms Ong Kindly advice that aircon is under operation and maintenance department instead, hence kindly raise aska under maintenance or direct contact them. Thank you.
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3. I would like to access InCites Journal Citation Reports. Institutional Sign-In is required. Kindly assist. Thank you.
2021-05-23
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Dear Dr. Tan, please use our WEBVPN as the link below: https://webvpn.xmu.edu.cn/ Please login with your user name and password (same as moodle login). 
Select the English Database button (DBs in English).
In your case, you can select alphabet J. 
Click the link at JCR (Web of Knowledge). 
Next, click the link at the yellow cursor.
Finally, if you already have a title in mind, enter your desired journal
in the master search box and search for the journal you need.
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4. May I know that book is allow to borrow or not during this MCO?
2020-11-16
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Dear student. During MCO library is closed and staff is prohibited to enter the campus until further notice. For now book borrowing is not available. Sorry for the inconvenience may caused.
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5. I’m an International student and I’d like to find out if we will be having physical classes or online lessons
2020-09-29
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Hi student,
Good day.
Please contact your programme secretary or email to Academic Affairs xmumac@xmu.edu.my for details.
Thank you.
Regards, ISAD
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6. Hi, I would like to request a monitor screen (I have the laptop), is there any procedure to acquire this? thank you so much.
2020-08-24
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Dear Chew
Kindly inform you that we do not provide extra monitor screen. Sorry for the inconvenience caused.
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7. The light in the stairs of B35 is broken.
2020-08-19
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Hi Wujing
Please be informed that all the repairing matter ( piping, an electrical item related ) shall under Operation and maintenance ( OM), hence pls raise https://app.xmu.edu.my/Maintenance for said issue. TQ
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8. Basin stuck
2020-08-18
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9. Two lights in living room and one in inner kitchen not working properly.
2020-08-12
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Dear Dr. Tan Kindly inform that this shall be under Operation and maintenance ( OM ), you are advised to raise new ask under OM, they will arrange. TQ
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10. The aircon in the room is not working well. No cold air coming from the aircon. I am happy if someone could come to my room to fix the aircon. Thanks.
2020-08-11
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Dear Dr. Tan
Kindly inform that this shall be under Operation and maintenance ( OM ), you are advised to raise new ask under OM, they will arrange.
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