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1. How is it that the mixed rice can reach RM13 for one meat and one vege dish? This is getting from bad to worse. Is there no control from procurement? 2026-10-01 Show/Hide
Dear Mr. Yii Kwong Huei, Thank you for your feedback regarding the pricing issue at D6-G03. We have confirmed the prices with the tenant and verified that the prices are displayed on the menu board. The price of meat ranges from RM5 to RM8 per portion, while vegetables range from RM2 to RM4 per portion. White rice is priced at RM2, with refills available. We will provide your feedback to the tenant and further review whether the pricing can be adjusted accordingly. We sincerely apologize for any inconvenience caused and appreciate your kind understanding and feedback. Thank you.
2. The past few days, when I try to access Web of Science via WebVPN, only a blank screen on the website will show. Can you please look into this issue? 2026-10-01 Show/Hide
Dear Student, We have checked the access from our end, and Web of Science is currently accessible via WebVPN. Kindly try accessing it again and ensure that your internet connection is stable. You may also try clearing your browser cache and restarting the browser. If the issue persists, please email us at librarian@xmu.edu.my or visit the Library Circulation Counter at A3-Level 2, for further assistanc
3. I just moved from A1-373 to A1-457. Can you link my laptop to level-4 printers? Thanks. 2026-09-23 Show/Hide
Done, Clos ticket
4. Please assist with setting up the shared folder, printer, and laptop connection. 2026-09-17 Show/Hide
Solve, Ticket closed
5. Computer taking so long times to start/restart around 40 minutes and slow respond 2026-09-15 Show/Hide
After checking, found the SSD got issue. Do the replacement, and install new window. Now PC working normally Close the ticket
6. The lamp of projector is running out. It blacked out suddenly and turned back on with a message saying lamp is running out. 2026-09-14 Show/Hide
Done change the projector, Close the ticket
7. Request 8 laptops for the Finance Counter and 5 laptops for the Epayment Counter during registration days from 18/9/2026 to 26/9/2026. 2026-09-13 Show/Hide
The laptop its ready to pickup, Please come visit to IT office A3-103 during office hours thank you
8. Projector turned off on its own mid class. Warning to replace lamp. This is the second time it happens, within 6 weeks of using this projector. 2026-09-10 Show/Hide
Image_20260918160443_2980_10.jpg Done do the replacement projector. Ticket closed Thank you
9. The projector goes blank, need to restart. Error shown: bulb needs changing. contact Epson or something... 2026-08-11 Show/Hide
Image_20260918160443_2980_10.jpg Done do the replacement projector. Ticket close Thank you
10. Warning / reminder to replace projector's lamp popped out. 2026-08-05 Show/Hide
Done do the replacement project. The ticket will be closed Thank you