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1. The past few days, when I try to access Web of Science via WebVPN, only a blank screen on the website will show. Can you please look into this issue?
2026-10-01
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Dear Student,
We have checked the access from our end, and Web of Science is currently accessible via WebVPN.
Kindly try accessing it again and ensure that your internet connection is stable. You may also try clearing your browser cache and restarting the browser.
If the issue persists, please email us at librarian@xmu.edu.my or visit the Library Circulation Counter at A3-Level 2, for further assistanc
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2. I just moved from A1-373 to A1-457. Can you link my laptop to level-4 printers? Thanks.
2026-09-23
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3. Please assist with setting up the shared folder, printer, and laptop connection.
2026-09-17
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4. Computer taking so long times to start/restart around 40 minutes and slow respond
2026-09-15
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After checking, found the SSD got issue. Do the replacement, and install new window. Now PC working normally
Close the ticket
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5. The lamp of projector is running out. It blacked out suddenly and turned back on with a message saying lamp is running out.
2026-09-14
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Done change the projector, Close the ticket
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6. Request 8 laptops for the Finance Counter and 5 laptops for the Epayment Counter during registration days from 18/9/2026 to 26/9/2026.
2026-09-13
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The laptop its ready to pickup, Please come visit to IT office A3-103 during office hours thank you
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7. Projector turned off on its own mid class. Warning to replace lamp. This is the second time it happens, within 6 weeks of using this projector.
2026-09-10
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8. The projector goes blank, need to restart. Error shown: bulb needs changing. contact Epson or something...
2026-08-11
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9. Warning / reminder to replace projector's lamp popped out.
2026-08-05
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Done do the replacement project.
The ticket will be closed Thank you
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10. Requesting a VGA to HDMI cable for my office monitor as current wire doesn't fit my laptop.
2026-07-30
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Sorry for late respond, current converter we dont have the stock. what u need its from DP to hdmi what we have the HDMI to VGA
Thank you
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