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1. Please provide POS or Credit/Debit card payments at all campus food outlets to improve convenience for international students and visitors!!Very need!
2026-10-20
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Dear ZHAN HAOCHENG,
Thank you for your feedback and suggestion regarding the availability of POS and credit/debit card payment facilities at our campus food outlets.
Currently, most of our food outlets offer cashless payment options, including e-wallets such as Touch ’n Go, WeChat Pay and Alipay while some food outlets provide credit/debit card payments. In addition, students and staff may top up their campus ID cards and use them to make payments at food outlets.
We understand that some food outlets are not support credit/debit card payments. We will provide your feedback to the tenants and encourage them to consider providing these payment options to enhance convenience for international students, visitors and other campus community.
We sincerely apologize for any inconvenience caused and appreciate your kind understanding and feedback.
Thank you.
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2. I would like to know to maintain my scholarship of 100%. What class standing would I need and what is my current class standing
2026-10-13
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Please refer to Admission Office regarding this matter.
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3. SWE309 replacement classes requested for 26/10 and 9/11 public holidays. Proposed dates/times attached. Kindly arrange a classroom. THX!
2026-10-06
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Please contact the respective course AC for this matter.
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4. How is it that the mixed rice can reach RM13 for one meat and one vege dish? This is getting from bad to worse. Is there no control from procurement?
2026-10-01
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Dear Mr. Yii Kwong Huei,
Thank you for your feedback regarding the pricing issue at D6-G03.
We have confirmed the prices with the tenant and verified that the prices are displayed on the menu board. The price of meat ranges from RM5 to RM8 per portion, while vegetables range from RM2 to RM4 per portion. White rice is priced at RM2, with refills available.
We will provide your feedback to the tenant and further review whether the pricing can be adjusted accordingly.
We sincerely apologize for any inconvenience caused and appreciate your kind understanding and feedback.
Thank you.
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5. The past few days, when I try to access Web of Science via WebVPN, only a blank screen on the website will show. Can you please look into this issue?
2026-10-01
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Dear Student,
We have checked the access from our end, and Web of Science is currently accessible via WebVPN.
Kindly try accessing it again and ensure that your internet connection is stable. You may also try clearing your browser cache and restarting the browser.
If the issue persists, please email us at librarian@xmu.edu.my or visit the Library Circulation Counter at A3-Level 2, for further assistanc
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6. Why my timetable suddenly change?
2026-09-30
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Please be informed that the timetable is subject to changes from time to time, depending on the University's operational requirements and lecturer's circumstances.
Kindly note that student requests for timetable adjustments cannot be accommodated.
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7. Why suddenly my timetable change? Last night i saw my timetable show i have principles of economics (tutorial) in 1PM, but suddenly my timetablechange
2026-09-30
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Please be informed that the timetable is subject to changes from time to time, depending on the University's operational requirements and individual circumstances.
Kindly note that student requests for timetable adjustments cannot be accommodated.
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8. Am i able to switch group for BSC 104 group 2 to group 3 because majority of my group mate is not local and i preferred to cooperate with locals
2026-09-27
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Please be informed that requests to change lecture or tutorial groups are not allowed. Each semester, students are assigned to different groups, and all students are strictly required to follow their assigned groups. As this arrangement is part of the academic structure to ensure balanced group distribution and to provide students with opportunities to collaborate with different peers, thereby enhancing their overall learning experience.
Please note that this email serves as the final decision that the Academic Affairs Office does not accommodate requests for special arrangements to change lecture or tutorial groups due to student's personal or travel plans, including requests made directly to course lecturers.
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9. I just moved from A1-373 to A1-457. Can you link my laptop to level-4 printers? Thanks.
2026-09-23
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10. Please assist with setting up the shared folder, printer, and laptop connection.
2026-09-17
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