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51. Both the desk phones in our office are not working
2020-01-16
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We are sorry that we can't help you on this issue. Kindly inform IT department, or you also can fill up ASKA ( without /maintenance) Please be informed that there is 2type of ASKA. A)app.xmu.edu.my - IT & LIBRARY (B1 102) B)app.xmu.edu.my/maintenance - OPERATIONS & MAINTENANCE (B1 G13)
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52. 厕所天花板再再再度发霉
2020-01-06
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We are sorry, we don't understand mandarin.
Please fill up back and mentioned your request in English.
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53. Water dripping from air-conditioner. Everyday I found small pool of water on my table. Please check before it develops into something more serious. Thank you.
2019-11-01
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Noted,we will be attend your complaint today.
DONE-Repair drain pipe leaking
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54. air conditioner spoil.It leak out water
2019-07-27
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Noted,we will be attend your complaint today(09.00am-5.00pm)
DONE-Flushing drain pipe and clean blower
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55. Two D2 washing machines are broken and need fixing. Please look into the problem
2019-05-25
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For laundry issue, it's under ASSET DEPT (B1 G14). We will help you to inform them.
You also can direct to contact laundry hotline (attached at every laundry kiosk)
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56. Basin stuck for three weeks and we called for maintainence for two weeks and no one is coming up to repair.
2019-05-24
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Based on our record there is NO maintenance request under your room number or your name.
Our technician done attend your complaint and confirm that your basin not stuck / clogged but hand basin plunger stuck.
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57. refrigerator cannot freeze for the frozen layer
2019-05-23
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Refrigerator is under Asset Dept (B1 G14)
We will help you to inform them for further action.
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58. The water dispenser at the pantry of third floor is not functioning. The water come out are warm.
2019-05-23
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Water dispenser is under Asset Dept (B1 G14)
We will help you to inform them for further action.
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59. Staff card cannot activate podium
2019-05-03
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Hi, we are sorry that we cant help you on this issue. Kindly liaise with IT dept .
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60. When I stay at the pantry last night about9：46pm，a group of boys enter to 7th floor without any guard accompany.
2019-04-23
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Thank you for the info.
If you facing the same situation in future, please direct to contact Student Accommodation officer / security hotline number. (H/P number you can get from notice board or lift area)
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